Cookie Policy
How we use cookies and similar technologies on OnsiteHand
Last updated: January 2026
This Cookie Policy explains how ONSITEHAND LIMITED ("we", "us", "our"), the operator of OnSiteHand, uses cookies and similar technologies when you visit our website and use our platform. ONSITEHAND LIMITED is a private limited company registered in England and Wales with company number 17186065, registered office Unit A449, 4-6 Greatorex Street, London, E1 5NF, United Kingdom.
What Are Cookies?
Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences and understand how you use the site.
Types of Cookies We Use
Essential Cookies (Required)
These cookies are necessary for the platform to function properly. They enable core features such as:
- User authentication and secure login sessions
- Security features and fraud prevention
- Remembering your cookie preferences
- Load balancing and server routing
You cannot disable essential cookies as they are required for the platform to work.
Analytics Cookies (Optional)
These cookies help us understand how visitors interact with OnsiteHand. They collect information such as:
- Which pages you visit and how long you spend on them
- How you found our website
- Technical information about your device and browser
- Error reports and performance data
This information is used to improve our platform and user experience. You can opt out of analytics cookies in your cookie preferences.
Marketing Cookies (Optional)
These cookies are used to deliver relevant advertisements and measure campaign effectiveness:
- Tracking which ads you've seen
- Understanding campaign performance
- Delivering personalised content
You can opt out of marketing cookies in your cookie preferences.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages:
- Stripe: For secure payment processing
- Google Analytics: For website analytics (if enabled)
Managing Your Cookie Preferences
You can manage your cookie preferences at any time by:
- Clicking the "Cookie Preferences" link in our website footer
- Adjusting your browser settings to block or delete cookies
Please note that blocking some cookies may impact your experience on our platform.
Browser Cookie Settings
Most browsers allow you to control cookies through their settings. Here are links to instructions for common browsers:
Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page.
Contact Us
If you have questions about our use of cookies, please contact us at:
- Email: privacy@onsitehand.co.uk
